Terms and Conditions of Use

1. Acceptance of Terms

By accessing or using OLO Holiday, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Our Services

OLO Holiday provides an online platform that allows users to search, compare, and book hotels, holiday packages, flights, activities, and other travel-related services.

Availability, pricing, and booking conditions are determined by our travel partners and service providers.

3. User Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to make bookings through OLO Holiday.

4. Booking Responsibilities

• Provide accurate and complete booking information.
• Review reservation details before confirming.
• Ensure all traveler names match official identification documents.
• Comply with hotel, airline, and travel provider policies.

5. Pricing and Payments

All prices displayed on OLO Holiday are subject to availability and may change without notice until a booking is confirmed.

Applicable taxes, fees, and service charges will be displayed during the booking process whenever possible.

6. Hotel Reservations

Hotels and accommodation providers establish their own policies regarding check-in, check-out, occupancy limits, security deposits, and additional charges.

Guests are responsible for reviewing and complying with the property's specific rules and requirements.

7. Cancellations and Refunds

Cancellation and refund policies vary depending on the hotel, airline, activity provider, or package supplier.

Any eligible refunds will be processed according to the provider's policy and applicable payment processing timelines.

8. Travel Documents

Travelers are responsible for obtaining and carrying all required passports, visas, identification documents, health certificates, and travel permits.

OLO Holiday is not responsible for denied boarding, entry refusal, or travel disruptions resulting from missing documentation.

9. Prohibited Activities

• Providing false information.
• Fraudulent or unauthorized bookings.
• Interfering with platform operations.
• Violating applicable laws and regulations.

10. Limitation of Liability

OLO Holiday acts as an intermediary between travelers and service providers. We are not responsible for the acts, omissions, delays, cancellations, service interruptions, or failures of third-party providers.

To the maximum extent permitted by law, OLO Holiday shall not be liable for indirect, incidental, or consequential damages arising from travel services booked through the platform.

11. Intellectual Property

All content, trademarks, logos, graphics, text, and software on OLO Holiday are the property of OLO Holiday or its licensors and may not be copied, distributed, or used without permission.

12. Changes to Services

We reserve the right to modify, suspend, or discontinue any portion of our services at any time without prior notice.

13. Changes to Terms

OLO Holiday may update these Terms and Conditions periodically. Continued use of our platform after updates constitutes acceptance of the revised terms.