Your Privacy Matters

1. Information We Collect

We collect information that helps us provide travel-related services, including hotel reservations, holiday packages, flights, and customer support.

• Name and contact information
• Email address and phone number
• Billing and payment details
• Travel preferences and booking information
• Device, browser, and usage data

2. How We Use Your Information

• Process hotel and travel bookings
• Provide customer support
• Send booking confirmations and updates
• Improve our platform and services
• Prevent fraud and enhance security
• Comply with legal obligations

3. Hotel Reservations & Travel Services

When you make a booking through OLO Holiday, relevant booking information may be shared with hotels, airlines, activity providers, or travel partners to complete and manage your reservation.

This information may include your name, contact details, guest information, booking dates, and payment-related details necessary for processing the reservation.

4. Payment Security

We use secure payment gateways and industry-standard encryption technologies to protect payment transactions and sensitive information.

OLO Holiday does not store complete credit card information on its servers unless required by applicable regulations.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, remember preferences, analyze traffic, and personalize user experiences.

You may manage cookie preferences through your browser settings.

6. Information Sharing

We do not sell your personal information. Information may be shared with:

• Hotels and accommodation partners
• Airlines and transportation providers
• Payment processors
• Technology and service providers
• Government authorities when legally required

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

• Access your personal data
• Request corrections
• Request deletion of information
• Withdraw marketing consent
• Request a copy of your stored data

9. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of those external sites.

10. Updates to This Policy

OLO Holiday may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.